ProductCanyon® (“Product Canyon”, “we”, “us”, “our”) operates the website www.productcanyon.com, including its mobile version and any future sites that refer to these Terms of Use (collectively, the “Site”). By visiting or shopping on the Site, you agree to these Terms of Use and any related documents they reference. This means you are bound by these rules and policies whenever you use our services.
If you don’t agree with these Terms, stop using the Site and its services immediately. Using the Site means you accept these Terms, which creates a binding agreement between you and Product Canyon.
Refund Policy
We offer a 30-day Credit Back Guarantee for products bought directly from productcanyon.com. If you’re not satisfied with a product, you can request a refund within 30 days of purchase. The refund will be issued as a credit, which you can use on our Site.
To request a refund, email us at support[at]productcanyon.com with your order number or fill out the refund request form at https://productcanyon.com/refund-request. This process ensures that your request is tracked and processed efficiently.
Transaction fees are charged when an order is processed. Transaction fees will not be refunded
1-Year Protection
If a product listed on Product Canyon is shut down within 12 months of the purchase date, Product Canyon will provide a 50% refund. A 100% refund will be issued if the product shuts down within less than 6 months after the purchase date. To claim this, please submit a refund request with details about the affected product.
About the Site, Products, Refunds, and Credits
a. Product Offers: The Site serves as a platform where third-party affiliates offer products aimed at entrepreneurs. These are referred to as “Merchant Products.” Each merchant is responsible for the quality and delivery of their products.
b. Refunds: You are entitled to a full refund in the form of a credit within 30 days of purchase for any reason. This policy provides flexibility and ensures customer satisfaction.
c. Redemption Policy: To make use of a deal, you must redeem it by entering the activation code provided in the confirmation email on the partnered platform within 30 days of purchase, unless otherwise stated.
d. Third-Party Content: Our Site and services may include content provided by third parties, which we do not control or endorse. Merchants are solely responsible for the quality and claims related to their products. Product Canyon is not liable for any issues arising from Merchant Products.
Privacy
Your privacy is important to us. We will never sell your personal information to third-party marketers. Our Privacy Policy, which you agree to by using the Site, details how we collect, use, and protect your personal information. This policy ensures transparency and trust between you and Product Canyon.
Changes to Terms of Use
We reserve the right to change these Terms of Use at any time. Such changes are effective immediately upon posting on the Site and apply to all subsequent use of the Site. By continuing to use the Site, you agree to the revised Terms. It is your responsibility to check this page regularly for updates.
Access to the Site
a. Account Registration: To access certain features or resources on the Site, you may need to provide registration details. You must ensure that the information you provide is accurate and current.
b. Account Security: Your account is for personal use. Do not share your login details. Notify us immediately if there is unauthorized access to your account to prevent misuse.
c. Site Changes: We can withdraw or modify the Site and its services at our discretion without prior notice. We are not liable if any part of the Site is unavailable at any time.
d. Termination: We can disable any account if you violate these Terms of Use. This means your access to services and data can be revoked.
e. Minimum Age: The Site is intended for users aged 18 and older. By using the Site, you confirm you are at least 18 years old.
Use of the Site
a. Limited License: We grant you a limited, non-transferable license to use the Site according to these Terms. This means you can use the Site for personal purposes but cannot transfer your rights to others.
b. Prohibited Uses: You cannot use the Site for commercial purposes without permission, collect personal information about others, send spam, or engage in any illegal or harmful activities.
User Content
By posting content on the Site, you grant us the right to use it. Ensure that any content you post is legal and not harmful. We have the right to review and remove any content that violates these guidelines.
Copyright Infringement
If you believe any material on our Site infringes your copyright, contact us with the necessary details. This helps us address the issue promptly.
Intellectual Property
All content on the Site is owned by Product Canyon or its licensors and is protected by law. Do not use this content without permission. This includes copying, modifying, or distributing any part of the Site’s content.
Disclaimer of Warranties
The Site is provided “as is” without warranties. Using the Site is at your own risk. We do not guarantee the accuracy or reliability of the content.
Limitation of Liability
Product Canyon is not liable for any damages resulting from your use of the Site. Our liability is limited to the amount you paid for the product. This protects us from excessive legal claims.
Indemnification
You agree to defend and hold Product Canyon harmless from any claims arising from your use of the Site. This means you will cover any costs related to your misuse of the Site.
Force Majeure
We are not responsible for delays or failures caused by events beyond our control, such as natural disasters or technical issues. This clause protects us in unforeseen circumstances.
Assignment
You cannot transfer your rights under these Terms without our permission. We can transfer our rights to others. This ensures continuity in case of ownership changes.
Entire Agreement
These Terms, along with our Privacy Policy, represent the entire agreement between you and Product Canyon. This means no other agreements or understandings, written or oral, apply.
Governing Law
These Terms are governed by the laws of Sri Lanka. Any legal actions must be brought in Sri Lanka. This provides a clear legal framework for resolving disputes.
Additional Disclosures
If any part of these Terms is found invalid, the rest remains effective. Product Canyon’s failure to enforce a right does not waive it. This ensures the Terms remain enforceable even if parts are challenged.